Uber drivers launch legal battle over 'favouritism' (20 July 2020)

Uber has been accused by a UK-based drivers union of displaying favouritism in the way in which it allocates jobs. The App Drivers & Couriers Union has launched a legal challenge in a bid to understand how the firm's algorithms pair drivers with ride requests. The union wants Uber to be more transparent about how the data it collects impacts drivers, and whether it leads to favouritism. Uber has always said that it does not manage its self-employed drivers. However the union alleges that Uber is monitoring drivers' performance, and claims that the firm is noting incidents of late arrivals, cancelled jobs and customer complaints about attitude or inappropriate behaviour against driver profiles. “This is about the distribution of power,” Anton Ekker, the privacy lawyer leading the case, told the Guardian . “It’s about Uber exerting control through data and automated decision-making, and how it is blocking access to that.” 'We're key workers but no-o...